Reference

How rr789 Handles Your Personal Information

Your account data, payment details and browsing activity on rr789 are handled with a clear purpose — to run your account, process your DANA, OVO or GoPay transactions, and keep your session secure.

Account data handled securelyDANA, OVO, GoPay payment data protectedYour right to access or delete dataIndonesia-eligible regions coveredContact us to request changes

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HOW WE PROTECT DATA

Our Data Handling and Security Practices

Cookies and Session Tracking We use session cookies to keep you logged in and preference cookies to remember your wallet selection — DANA, OVO or GoPay. You can manage cookie settings in your browser at any time.

Account Security and Access Login sessions are protected by OTP verification sent to your registered mobile number. We flag unusual access attempts automatically and may pause account access to prevent unauthorised use.

Data Retention Period We retain account and transaction records for as long as your account is active and for the period required by applicable regulations. Closed accounts are removed from active systems after the required retention window.

Requesting Changes to Your Data You can request a copy of your stored data, ask us to correct inaccurate records, or request deletion of your account profile. Submit these through live chat or email with your account details ready.

What We Collect and Why It Matters

rr789 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with rr789, we collect the information needed to verify your identity, process your deposits and withdrawals, and deliver the service you signed up for. This includes your name, contact details, device identifiers and the wallet references tied to your DANA, OVO

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or GoPay account. We also record transactional data — deposit amounts, withdrawal requests, wallet confirmation codes — because our payment processing depends on it. Session data such as IP address and browser type is logged automatically to detect irregular access patterns and protect your account from
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unauthorised logins. We do not sell your personal data to third parties for marketing. Data shared with payment processors — including the e-wallet networks behind DANA, OVO and GoPay — is limited strictly to what each transaction requires. Players in Surabaya and elsewhere across Indonesia access
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the same data protections. Availability of the service and the rights described here depend on local law and apply where local regulations permit. If you use a shared device, we recommend logging out after each session to prevent unintended access to your account profile and wallet
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history.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Support Open the live chat icon in your account dashboard to raise a data access or deletion request directly with our support team. Responses are handled during active support hours.

Email Data Requests Send your privacy request — including account verification, data correction or removal — to our support email. Include your registered account name and the wallet type you use, such as DANA or OVO.

Account Settings Path Some data preferences, including marketing communication opt-outs, are manageable directly from your account settings page without contacting support at all.

Common Questions About Your Privacy on rr789

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach us through live chat or account support email for a direct answer.

We collect your name, contact details, device identifiers and the wallet reference linked to your DANA, OVO or GoPay account — only what is needed to verify identity and process transactions.

Transaction references and wallet confirmation codes are retained for payment verification and dispute resolution. Full wallet credentials are never stored on our servers — they remain with the respective e-wallet provider.

Yes. Submit a data access request via live chat or our support email. Include your registered account name and we will compile the records held on your profile within a reasonable processing period.

Contact us through live chat or email with your account details and a deletion request. We will remove your active profile data after completing any required retention obligations under applicable regulations.

We do not sell personal data. Data is shared only with the payment processors — including the networks behind DANA, OVO and GoPay — strictly to complete your transactions, and with security services that protect account access.

Go to your account settings page and adjust communication preferences there. Alternatively, contact support via live chat and ask to be removed from promotional messages — this does not affect your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How rr789 Handles Your Personal Information

Our Data Handling and Security Practices

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on rr789

01 What personal data does rr789 collect when I open an account?

02 Is my DANA, OVO or GoPay payment data stored after a transaction?

03 Can I request a copy of the data rr789 holds on me?

04 How do I ask rr789 to delete my account and personal data?

05 Does rr789 share my data with third parties?

06 How can I opt out of marketing communications from rr789?

Privacy Policy

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